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Writer's pictureErick Rosado

Terms and conditions of service

1. INTRODUCTION

1.1 Laniakea develops technologies, products, services and tools that allow people to interact, establish their personal profile and grow in the virtual world of Laniakea. These Terms govern your use of the products, features, applications, services, technologies and software we offer, the Laniakea Products or Products, except where we expressly indicate that other terms apply than these. Laniakea provides these Products to you. 

1.2 By using the Laniakea App Services and/or completing the registration process, you are entering into a binding contract with us and will be deemed to have read, understood and expressly agreed to these Terms.

1.3. Definitions and Interpretation. In these Terms:

"APP" means the Account Protection Program as specified in Clause 9B of the Terms. For the avoidance of doubt, the APP will not be available in connection with Laniakea Pay.

"Applicable Law" means any law, rule, statute, subordinate legislation, regulation, bylaw, order, ordinance, protocol, code, guideline, treaty, policy, notice, judicial, arbitral, administrative, ministerial or departmental direction or judgment, award, decree, treaty, directive or other requirement or guideline published or in force at any time that applies to or is intended to govern or regulate any person (including all parties to these Terms), property, transaction, activity, event or other matter, including any rule, order, judgment, directive or other requirement or guideline issued by any governmental or regulatory authority;

"Affiliate" means a person, entity or company directly or indirectly controlling, controlled by or under direct or indirect common control with another person, entity or company;

“Airdrop” means a distributed or attempted distribution where an address holding a Digital Asset receives or is allocated a certain amount of the same or another Digital Asset;

"Business Day(s)" means any day except any Saturday, Sunday or public holiday on which banking institutions are open for normal business activities, in the jurisdiction in which the transaction or business activity under these T&Cs is concerned;

"Clause" means each numbered provision or section of these T&Cs;

"E-commerce" is defined as the process of buying and selling goods and services through Laniakea. This type of commerce allows consumers to transact online, interacting with merchants in a variety of ways, whether through electronic payments, digital transfers or information exchange. E-commerce encompasses a wide range of business activities, from retail and wholesale sales, to subscription services, facilitating the connection between buyers and sellers in a global and accessible environment.

"Laniakea" shall have the meaning ascribed to that term in Clause 1.1;

"Laniakea App" means the mobile application software developed, owned and released by Laniakea and made available for download for Android or Apple iOS, including all content and services listed in Clause 2.1 and made available on or through it, and any and all updates, add-ons, releases and versions thereof;

"Laniakea App Services" or "Services" means the Service Content and all related features, services, content and applications described in Clause 2.1, which Laniakea may make available to you on the Laniakea App and Site from time to time in respect of your Digital Assets;

"Laniakea Pay" shall have the meaning given to such term in Clause 8C.1;

"Laniakea Stablecoins" or "LSC" refers to the stablecoins offered by Laniakea for use in the Laniakea App;

"Digital Asset" means cryptographic tokens, digital coins, cryptocurrencies, virtual currencies or LSC, or digital assets of any kind and which have been approved by Laniakea for storage in the Digital Asset Wallet, a list of which is available for reference on the Laniakea Application and Site;

"Conversion of Digital Assets" shall have the meaning ascribed to such term in Clause 2.1(c);

"Transfer of Digital Assets" shall have the meaning given to such term in Clause 2.1(d);

"Digital Asset Wallet" shall have the meaning ascribed to such term in Clause 2.1(a);

"Eligible Card" means any payment card that Laniakea accepts as a means of payment for AD to AD conversion;

"Enabled Device" means the mobile communications or other device successfully registered by you for use in connection with the Laniakea App and the Laniakea App Services;

"Laniakea Subscription"  refers to a monthly transaction equivalent to 99 cents USD, approximately 20 Mexican pesos, subject to current exchange rates.


"Erroneous Recharge Instruction(s)" shall have the meaning ascribed to that term in Clause 7.1A(h); "Erroneous Withdrawal Instruction(s)" shall have the meaning ascribed to that term in Clause

7.1B(g);

"Fees" means all fees imposed by us for your use of the Laniakea App Services and/or the Digital Asset Wallet;

"Conversion of Digital Asset to DA or AD" shall have the meaning ascribed to such term in Clause 2.1(b);

"Fiat Top-Up" shall have the meaning ascribed to such term in Clause 7.1A(a); "Fiat Top-Up Rates" shall have the meaning ascribed to such term in Clause 7.1A(d);

"Fiat Wallet" means one of the Laniakea App wallets containing Fiat Funds topped up by bank transfer in accordance with Clause 7.1A;

"Fiat Withdrawal" has the meaning given to it in Clause 7.1B(a);

"Fiat Withdrawal Fees" has the meaning given in Clause 7.1B(d);

"Force Majeure Event" means an event or failure beyond our reasonable control, including, but not limited to, (i) acts of God, nature (including, but not limited to, natural disasters, epidemics and pandemics), domestic or foreign courts or governmental authorities; (ii) failure or interruption in telecommunications networks, communication channels or information systems, public or private;

(iii) acts or omissions of acts of a party for which we are not responsible; (iv) delay, failure or interruption or unavailability of third party services and sites; (v) strikes, lockouts, labor disputes, wars, civil unrest, terrorist acts and riots; (vi) viruses, malware, other malicious computer code or the hacking of any part of the Laniakea App Services;

"Holder" shall have the meaning given to that term in Clause 9A.1;

"Forked Network" shall have the meaning ascribed to such term in Clause 9A.1;

"Gift Button" shall have the meaning ascribed to such term in Clause 8A.1;

"Gift Button Issuer" shall have the meaning given to such term in Clause 8A.1;

"Gift Button Provider" shall have the meaning given to such term in Clause 8A.1;

"Gift Button Redemption Instructions" shall have the meaning given to such term in Section 8A.1;

"include/including" means to include without limitation;

"Instructions" means any information, instructions, communications, orders or messages (including

those relating to payments, transfers or other transactions, whether automated or not, referable to you; 

"Payment Service Partners" or "PSP" has the meaning given in Clause 7.1A(b);

"Permitted Bank Account" has the meaning given to it in Clause 7.1A(a);

"Personal data" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

"Privacy Notice" shall have the meaning given to that term in Section 1.3A;

"Service Content" means data, information, materials, advertisements, text, audio, video, graphics,

software and other content on the Site and the Laniakea App; "Site" means the website at www.Laniakea.tv ;

"Lock" or "Lockup" means the holding of any other Digital Assets issued by Laniakea in your account for an agreed period of time;

"Taxes" means any taxes, levies or fees incurred, required to be collected, paid or withheld for any reason in connection with your use of the Services under any Applicable Laws;

"Terms" or "T&C" shall have the meaning given to such term in Clause 1.2;

"Third-Party Digital Wallet Application" means any digital wallet mobile application that allows users to

store Eligible Card information and make payments using an Eligible Mobile Device; "Brands" shall have the meaning given to such term in Section 11.1(a);

“Transaction” shall have the meaning ascribed to such term in Clause 9.1;

"Transaction History" means records of all transactions and any details relevant to those transactions.

in your Digital Asset Wallet;

“Unauthorized Transaction” means a Fiat Transaction or Withdrawal that is not authorized by You. For the avoidance of doubt, a Fiat Transaction or Withdrawal that is authorized and/or initiated by You as a result of error, duress, fraud, misrepresentation, inducement, etc., shall not constitute an Unauthorized Transaction;

"Unsupported Forked Network" shall have the meaning ascribed to that term in Clause 9A.2; "we/us" means Laniakea;

“Withdrawal Bank Account” has the meaning given to it in Clause 7.1B(b); “you/your” means the person who is the user of the Laniakea App Services. 



2. The services we offer 

2. THE SERVICES

2.1.The Laniakea Application Services shall comprise the following services:

(a) Digital Asset wallets hosted ("Digital Asset Wallet") by Laniakea that allow you to store Digital Assets with Laniakea;

(b) a fiat currency conversion service pursuant to which you may convert fiat currency into any type of digital asset to be held in your digital asset wallet ("DA to DA Currency Conversion");

(c) a digital asset conversion service pursuant to which you may convert digital assets into other digital assets ("Digital Asset Conversion"); and

(d) a digital asset transfer service under which you may transfer any digital asset to another recipient, which may be the digital asset wallet of another user of the Laniakea App Services or a third-party recipient ("Digital Asset Transfer");

(e) any incentive program (including, but not limited to, any type of reward, cashback, Lock up

 

or referral programs) that may be launched or offered through the Laniakea App or the Site from time to time;

(f) purchase of gift buttons;


(g) any other products or services listed in the Annexes (if applicable), or displayed on the Laniakea application or our official communication channel from time to time.

You may also access certain services and products offered by affiliates through the Laniakea App, such services and products are governed by separate sets of terms and conditions.

2.2. Subject to Applicable Law, we reserve the right and without liability to you to:

(a) update, change, remove, cancel, suspend, disable or restrict access to or discontinue the Laniakea App Services or change any features, components or content thereof, or delist the Laniakea App Services or otherwise cease supporting any digital assets;

(b) reject, suspend, cancel, reverse, annul or partially execute any digital asset conversion or digital asset transfer instruction; or

(c) reverse, cancel, recover, change any term or refuse to honor any reward, bonus or payment of any incentive program, regardless of its entitlement, including, without limitation, any reason specified in Clause 13.1 (a) to (g) below.

2.3. Subject to applicable law, we reserve the right to suspend, restrict or terminate your access to any or all of our Services and deactivate your account, including, but not limited to:

(a) where it is our reasonable opinion that we are required to do so by applicable Law or any court or other adjudicating authority to which we are subject in any jurisdiction;

(b) we reasonably suspect that you may be in breach of these Terms or are attempting to circumvent these Terms, such as by opening multiple accounts or abusing any of our incentive schemes;

(c) upon reasonable suspicion that a transaction is fraudulent or erroneous;

(d) if you reasonably suspect that your account has been compromised or the Services are being used in a fraudulent or unauthorized manner;

(e) in the event of reasonable suspicion of money laundering, terrorist financing, fraud or any other financial crime; or

(f) we reasonably suspect that you are engaging in fraudulent or illegal activities, including, but not limited to, any Ponzi scheme, pyramid scheme, phishing, or darknet transactions; or

(g) when any of your Laniakea wallets or you are subject to pending litigation, investigations or government proceedings.

2.4. In the event that we decide to suspend, restrict or terminate your access to our Services in accordance with the provisions of this Clause 2, (to the extent it is not unlawful for us to do so) we will provide you with adequate notice of such termination of the Services. Suspensions, restrictions or terminations of your use of our Services will be reversed as soon as reasonably practicable after the grounds for the denial no longer exist. We are under no obligation to execute suspended, reversed or terminated transactions at the same price or on the same terms.

2.5. Clause 2.2 above may affect all, or a specific group, or any individual user of the Laniakea App Services. We do not guarantee that any specific content, component and/or feature will always be available on the Laniakea App Services.

2.6. In the event that a Digital Asset is delisted or otherwise unsupported for any reason, we will attempt to contact you and, to the extent possible, provide you with the opportunity to transfer such Digital Assets out of your Digital Asset Wallet. If you do not transfer such Digital Assets out of your Digital Asset Wallet promptly (and in no event to exceed a specific time period that we may specify in our communications with you), we reserve the right to liquidate such Digital Assets in your Digital Asset Wallet at the then-current price and deposit the proceeds into your Fiat Wallet (or, if you do not have a Fiat Wallet, to arrange to deliver the proceeds to you by another method).

2.7. You understand and agree that we may engage any third party service provider or subcontractor to perform any or all of the services provided hereunder. Laniakea shall not be liable for any delay, loss or damage of any kind incurred by the services provided by any third party service provider or subcontractor engaged by Laniakea. All claims in connection with the act of any third party service provider or subcontractor shall be brought solely and directly against such party and/or its agents. Laniakea's sole liability in connection with the services provided by any third party service provider or subcontractor shall be limited to the use of reasonable care in the selection of such party.



Our goal is to provide people with technological tools in a simple and comprehensive way, to accelerate economic and daily activities, and to do so, we offer you the Products and services described below: 

We connect you with the people and organizations that interest you:

We help you find and connect with people, goods, services, events, accommodations, groups, businesses, organizations and other entities that interest you through the Laniakea Products you use and the content you interact with. Based on the data we have, we make suggestions to you and others, such as groups to join, events to attend, users to follow or send messages to, shows to watch and people you may want to add to your friends list. 

Help you express your opinion and talk about issues that matter to you:

On Laniakea you can express yourself and communicate with friends, family and other people you care about in a variety of ways. For example, you can share ideas, audio, photos, videos on the various Laniakea Products you use, send messages to a friend or multiple people, create events or groups, or add content to your profile. 

  1. Real-Time Transport :

    • Real-time vehicle tracking and management.

    • Private and shared transportation options.

    • Integration with public transport services.

  2. Messaging :

    • Instant messaging between users and service providers.

    • Group chats for coordinating activities.

  3. Electronic Meetings :

    • Tools to schedule and manage virtual meetings.

    • Support for different meeting formats (one-on-one, groups).

  4. Calls and Video Calls :

    • Integrated voice and video calling functionality.

    • Audio and video quality optimized for various connections.

  5. Event Posts :

    • Tools to create, promote and manage events.

    • Calendar integration for reminders and attendance.

  6. Accommodation Services :

    • Options for booking accommodation (hotels, houses, apartments).

    • Detailed information on each property and real-time availability.

  7. Educational :

    • Access to online courses and educational resources.

    • Platforms for conducting virtual classes and tutoring.

  8. Cinematographic :

    • Platform for the distribution and viewing of films and series.

    • Option to rent or purchase audiovisual content.

  9. Live Videos :

    • Live broadcasts for events, conferences or entertainment.

    • Real-time interaction with the audience through chats.

  10. Artificial Intelligence Assistants :

    • Personalized assistance through chatbots and virtual assistants.

    • Recommendations based on user preferences and behaviors.

  11. Sale and Purchase of Tangible Assets :

    • Platform for listing, buying and selling physical products.

    • Tools to manage inventory, payments and shipments.

    • Integration of reviews and ratings to improve trust between buyers and sellers.

  12. Purchase and Sale of Professional Services :

    • Marketplace for offering and contracting professional services (consulting, design, development, etc.).

    • Project management and task tracking system.

    • Option for evaluations and feedback to ensure quality of service.

Benefits

  • Convenience : Access to multiple services in one place, making it easier to plan and execute activities.

  • Interactivity : Possibility of interacting with other users and service providers directly.

  • Efficiency : Integration of functions that optimize time and reduce the need for multiple applications.

  • Adaptability : The platform can be adjusted to the specific needs of users, offering personalization in the experience.

We help you discover content, products and services that may interest you:

We combat harmful behavior and protect and support our community:

People will only create communities on Laniakea if they feel safe. We develop systems to significantly prevent our Products from being used inappropriately, if someone displays harmful behavior toward others, and if situations arise where we can contribute to helping or protecting our community. If we become aware of such content or behavior, we will take appropriate action, such as offering assistance, removing the content, restricting access to or removing certain features, disabling an account, or contacting law enforcement agencies.  

We use and develop advanced technologies to offer safe and functional services to everyone:

We also develop automated systems designed to improve our ability to detect and remove abusive or dangerous activities that may harm our community and damage the integrity of our Products. 

We conduct research to find ways to improve our services:

We conduct research to develop, test and improve our Products. This includes analysing the data we have about our users and understanding how they use our Products, for example by conducting surveys and testing, and troubleshooting new features. 

 We offer access to our services in Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Mexico, Panama, Peru and Venezuela:

To operate our international service, we must store and distribute content and data in our data centers and systems around the world, including regions outside of your country of residence.

3. Risks of using digital assets

3.1. Please note that all transactions involving Digital Assets involve certain risks. In this regard, once submitted to a blockchain network, such transaction will not be confirmed for a period of time until the transaction is sufficiently confirmed by the blockchain network. A transaction is not complete while it is in a pending state. All transfers of Digital Assets, to and from external wallet addresses, that are in a pending state will be designated accordingly, and the corresponding Digital Asset will not be included in your Digital Asset Wallet or available for transactions.

3.2. In any transfer of Digital Assets, there is always a risk that Digital Assets may be lost due to the collapse of the community supporting Digital Asset transfers, or the bankruptcy or insolvency of the issuers and/or administrators of that Digital Asset. In such scenarios, your Digital Assets could lose significant value and/or be lost all together if they are in a pending transfer state.

3.3. The risk of loss when holding Digital Assets can be substantial. You should therefore carefully consider whether holding Digital Assets is suitable for you in light of your financial situation. When considering whether to hold Digital Assets, you should take into account that the price or value of Digital Assets

Assets can change rapidly, decline, and potentially even fall to zero. Past performance is not an indicator of future performance. If you use any Laniakea Application Service that allows you and/or third parties to access and maintain private keys to Digital Assets, you acknowledge that we are not responsible for safeguarding such keys and that we are not liable for any loss of Digital Assets resulting from theft, loss, or mishandling of private keys to Digital Assets outside of our control.

3.4. We are not responsible for the market for Digital Assets, and we make no representations or warranties regarding the actual or perceived value of Digital Assets denominated in any quoted currency. Although we may provide historical and/or real-time data on the price of Digital Assets, including charts displayed on the Laniakea App showing price fluctuations of Digital Assets, such data or charts are for reference only. We make no representations regarding the quality, suitability, truth, usefulness, accuracy or completeness of such data or charts, and you should not rely on such data or charts for any reason. You understand and acknowledge that the value of Digital Assets may be volatile, and you agree that we are not liable in any way for any losses you may incur by holding or trading Digital Assets, even if the Laniakea App Services are delayed, suspended or interrupted for any reason.

3.5. We do not provide investment advice, tax advice, financial advice or any other type of professional advice, and any content on the Laniakea App and Site should not be considered as such advice or a substitute for personalized financial or investment advice. The content on the Laniakea App and Site does not constitute a comprehensive or complete statement of the matters discussed or the law relating thereto. The content on the Laniakea App and Site should not be used as a basis for making investment decisions and should not be construed as an attempt to market or promote any type of digital asset.

3.6. Your Digital Asset Wallet is not a deposit account. Funds stored in your Digital Asset Wallet do not earn any interest unless otherwise stated and are not protected by any government-backed depositor compensation, insurance or guarantee scheme.

4. Incorporation

4. INCORPORATION

4.1. By registering to use the Laniakea App Services, you represent and warrant that:

(a) you are at least eighteen (18) years of age, or the minimum age required in your jurisdiction of residence to have the legal capacity, right, power and authority to enter into these Terms;

(b) you have full right, power and authority to enter into these Terms;

(c) you are not a resident or tax resident of any jurisdiction that Laniakea has notified is subject to prohibitions or restrictions on accessing or using the Laniakea App Services, and you do not have any relevant connection with it;

(d) you are not a resident or tax resident of any jurisdiction in which entry into or performance of your obligations under these Terms or the delivery, holding, use or exchange of Digital Assets would be unlawful, and you do not have any relevant connection with such jurisdiction or restricted in any way or require any license, registration or approval of any kind;

(e) you are the authorized user of your Enabled Device, and your Enabled Device is not jailbroken, meaning that you have not used, nor are you aware of anyone using, an exploit to bypass restrictions from the relevant device manufacturer or carrier;

(f) you are not currently registered as a user of the Laniakea Application Services;

(g) you are not impersonating another person, operating under an alias or otherwise hiding your identity;

(h) are not located in, under the control of, or a national or resident of (i) any internationally sanctioned country, or (ii) any country to which the United States has embargoed goods or services; and (iii) are not identified as a "Specially Designated National" by the U.S. Department of the Treasury's Office of Foreign Assets Control;

(i) is not included on the U.S. Department of Commerce's Bureau of Industry and Security Denied Persons List;

(j) you will not use our Services if any applicable Law in your country prohibits you from doing so in accordance with these Terms;

(k) you will use our Services only for your personal use and not for any commercial or business purposes;

(l) you are the sole beneficial owner of your account and are not acting on behalf of or representing any other individual, legal person or legal entity;

(m) you are the beneficiary of (or if acting as trustee, the legal owner) of any Digital Asset or fiat currency subject to these Terms and forming the subject matter of the Services; and

(n) complies with all requirements of applicable law to which it is subject, including, but not limited to, all tax laws and regulations, exchange control requirements and registration requirements.

4.2. In order to use the Laniakea App Services, you must register as a user on the Laniakea App and provide us with all information and/or documents that we request from you. Except where permitted by Applicable Law, all information and documents must be in Spanish (including any information and/or documents that we may request from time to time to comply with Applicable Laws) in order to process your registration. If the documents you provide are not in the Spanish language (except where permitted by Applicable Law), you may be required to provide us with a certified translation into Spanish, in accordance with the requirements set forth in Section 4.3.1 Except where permitted by Applicable Law, Laniakea shall not be responsible for the translation of any document that is not in Spanish and shall not be obligated to process or review any document that is not in Spanish.

4.3.2 You agree to cooperate with all requests made by us or any of our third party service providers on our behalf in connection with your use of the Laniakea App Services, including, but not limited to, identifying or authenticating your identity, validating your funding sources or transactions, or verifying your

source(s) of income and/or wealth. This may include, without limiting the generality of the foregoing, requesting further information that will allow us to reasonably identify you, including requesting that you take steps to confirm ownership of your telephone number or payment instruments or verify your information against third party databases or through other sources.

4.4. We have the right, in our sole discretion and without giving reasons, to reject your application or to suspend, terminate or limit your use of the Laniakea App Services or your account, and/or to change the eligibility criteria for registration or use of the Laniakea App Services at any time.

4.5. We may confidentially verify the information you provide to us or obtain information about you ourselves or through third parties from secure databases. By agreeing to these Terms, you acknowledge and agree that we or a third party on our behalf will carry out such verifications.

4.6. You hereby represent and warrant that all information provided to us, our Affiliates, or any of our third party service providers, is always complete, accurate, and current in all respects and that in the event such information ceases to be complete, accurate, and current, you will provide us, our Affiliates, and any third party service providers with such revised and updated information without delay. It is your responsibility to update us with any changes to your personal information or any other information you have provided to us during registration or in the course of your participation in the Laniakea App Services. If at any time we believe that your information is incomplete, out of date, or inaccurate, we may contact you and request further information from you or require you to re-take the verification process. If you do not complete any step of the registration process or provide updated information, you may be unable to or may adversely affect your use of the Laniakea App Services. You agree to indemnify us, our Affiliates and any third party service providers for any and all losses suffered as a result of your failure to provide complete, accurate and up-to-date information at any time before and after termination of Laniakea Services.

4.7. At the time you register for the Laniakea Application Services or at any time in the future after registering for the Laniakea Application Services, you authorize us to perform electronic verification checks on your identity, either directly or through the use of relevant third party service providers.

4.8. Notwithstanding the Terms hereof or your successful completion of the registration process in accordance with Section 4.2 above, you acknowledge and agree that certain types of users are specifically prohibited from using certain features within the Laniakea App Services. You further represent and warrant that, in connection with your use of LSC on the Laniakea App or any of the Laniakea App Services, you are not located in, under the jurisdiction of, or a national or resident of any of the countries, states and jurisdictions listed herein.


5. WINNING APP DAY

5.1 The Laniakea App provides you with interactive access to your digital asset wallet, allowing you to perform one or more of the following actions:

(a) view the balance and transaction history of your digital asset wallet;

(b) obtain instructions on how to load your Digital Asset Wallet;

(c) request a Digital Asset Transfer from your balance in your Digital Asset Wallet;

(d) request a conversion of digital assets; and (e) request an AD to AD Conversion.

5.2 Subject always to your continued compliance with these Terms, we grant you a limited, non-transferable, non-exclusive license to use the Laniakea App to the extent it is owned or licensed through us on your Enabled Device and solely for your own purposes, on and subject to these Terms. All other rights not expressly granted to you are reserved. Some software components used in the Laniakea App may be offered under an open source or other license as we may notify you, in which case your use of those components of the Laniakea App will be governed by such license terms to the extent of any inconsistency between these Terms and the license terms.

5.3 Fees and account balances in the Laniakea app are not rounded, however, they may be shown to you as rounded up or down to the nearest four decimal places.

5.4 You acknowledge and agree that your use of the Laniakea App Services is at all times subject to your compliance with these Terms and all other applicable terms.



6. How our services are financed 

Our system has been designed with users in mind, with the creation of user content and for users in the following ways: B2C (business to consumer), B2A (business to administration), B2E (business to employee), C2C (consumer to consumer), C2B (consumer to business), B2G (business to government), G2C (government to consumer), B2D (business to developer), P2P (peer to peer); where there is the option for users to make their content monetizable in the virtual world, and Laniakea collects fees from all transactions generated within the virtual world. Fees are different depending on the type of transaction generated, 10% on gifts and publication purchases. Laniakea reserves the right to change service fees at any time, and we will send appropriate notification to users regarding any fee changes before they go into effect. Such fee changes will not affect any reservations or purchases made prior to the fee change going into effect. Laniakea democratizes and empowers users, rewards users who create content such as intellectual property, and if they configure the content as monetizable, they receive 100% of the amount entered, in the Hubble wallet, from the transaction that other users generate to view the content by paying the cost of publication plus Laniakea's commission, to acquire the service or product of a certain user. 


6.1 You acknowledge and agree that, in connection with your use of the Laniakea App, you will be responsible for the following, at your own cost:

(a) obtain and install all hardware, software and communications services necessary for your use of the Laniakea App in accordance with these Terms;

(b) install anti-virus or other mobile security software on your Enabled Device to protect against any security or other vulnerabilities that may arise in connection with your use of the Laniakea Application in accordance with these Terms; and

(c) install updates and patches for the Laniakea App and your enabled device in a prompt and timely manner.

6.2 Without prejudice to the foregoing and any other term of these Terms, we assume that any and all Instructions received from your Enabled Device have been made by the rightful owner. You are solely responsible for keeping your Enabled Device secure and for maintaining appropriate security and control of your login and authentication details (including, without limitation, your username and password), and you shall also be solely responsible for any access and/or use of the Laniakea App and the Services through your Enabled Device, notwithstanding that such access and/or use was made without your knowledge, authorization or consent. We will not be liable to you for any loss or damage resulting from such access and/or use.

6.3 If you discover that your Enabled Device has been lost or stolen or has been accessed or used in an unauthorised manner, you must notify us of the loss and/or theft or unauthorised access and/or use by emailing us at contact@Laniakea. In addition, where your Enabled Device has been accessed or used in an unauthorised manner, you must, as soon as possible, reset the login and authentication details on your Enabled Device.

 7. LIMITATIONS ON DIGITAL ASSET PORTFOLIO AND TRANSFERS OF DIGITAL ASSETS

7.1. Top-ups to your digital asset wallet from an external wallet

(a) You may load Digital Assets into your Digital Asset Wallet by making a transfer of such Digital Asset from any external wallet to the corresponding address of your Digital Asset Wallet, which will be available in the Laniakea application.

(b) You acknowledge and agree that it is your responsibility to ensure that: (i) the correct destination address, memorandum, and label for your Digital Asset Wallet (as reflected in the Laniakea App) are entered when you make a Digital Asset transfer from your external wallet to your Digital Asset Wallet; and (ii) only Digital Assets that are compatible with the Digital Asset Wallet will be transferred to your Digital Asset Wallet.

(c) You also acknowledge that: (1) the transfer of any Digital Asset to an incorrect address (i.e., an address other than the correct address for your Digital Asset Wallet); or (2) the transfer of any type of Digital Asset that is not supported by the Digital Wallet will result in the irreversible loss of such Digital Asset. We will not assume any liability for such loss of Digital Asset.

(d) A transfer of Digital Assets to your Digital Asset Wallet is only considered confirmed when the balance of your Digital Asset Wallet (as reflected in the Laniakea App) has been updated to reflect such transfer.

(e) Laniakea reserves the right to reject any transfer of Digital Assets to your Digital Asset Wallet. In such a scenario, the relevant Digital Asset will not be credited to your Digital Asset Wallet and Laniakea will make a transfer of the same amount of the relevant Digital Asset, less any applicable fees, back to the address from which it was sent.

7.1A. Top-ups to your Fiat Wallet

(a) You may top-up your Fiat Wallet by bank transfer (no cash or third party deposits accepted), in any of the supported fiat currencies available on the Laniakea App in your jurisdiction (“Fiat Top-up”) if you have an active account with a financial or credit institution located in a jurisdiction accredited and authorised to execute fiat transfers supported by us (“Permitted Bank Account”) by following the instructions and providing the relevant information set out in the Laniakea App. If the bank account you provide to us under this Clause is not a Permitted Bank Account, your transfer instruction will be deemed an Erroneous Top-up Instruction and subject to paragraph (h) below.

(b) Our Fiat Payment Service is provided by our licensed third party payment partners (“Payment Service Partners” or “PSP”) such as Openpay gateway. By sending us a Fiat Top-Up instruction through the Laniakea App, you agree and authorize our Payment Service Partners to handle and process your Fiat Top-Up instructions and hold the Top-Up funds in segregated customer fund accounts by them in accordance with their applicable laws and regulations. You hereby agree and authorize us to redeem such funds from our Payment Service Partners on your behalf, and you also agree and authorize our Payment Service Partners to transfer such funds to us, in the event that any relevant agreement we have with such Payment Service Partners is terminated for any reason. A virtual IBAN (“VIBAN”) may be assigned to your Fiat Wallet to facilitate the assignment of such Top-Ups. You hereby understand and agree that such VIBAN is not a regular bank account and cannot be used as a regular bank account or for purposes other than such top-ups.

(c) You shall only make a Fiat Top-Up if you are the registered beneficial owner of both the bank account from which you instructed payment and your Laniakea Account. We do not accept or endorse any Fiat Top-Up instructions made by third parties and such instructions shall be deemed erroneous Top-Up instructions and shall be subject to paragraph (h) below. If you are the registered beneficial owner of both the bank account you use with us and your Laniakea Account, but the names on the registered accounts are inconsistent for any reason, we may require you to provide additional proof of ownership before completing the Fiat transaction and such process will cause delays in the Fiat Top-Up.

(d) Fiat Payments are subject to our prescribed fees and limits as set forth in the “Fees and Limits” section in the Laniakea App ([Menu] > [Settings] > [Account] > [Fees and Limits], as may be updated from time to time). Any fees charged by your bank and/or your intermediary banks in connection with the Fiat Top-Up, including but not limited to administration or currency conversion fees, intermediary bank processing fees, your bank and recipient bank processing fees (“Fiat Top-Up Fees”) shall be borne by you in full.

(e) Upon confirmation by our Payment Service Partners such as Openpay by BBVA that your Fiat Payment instruction has been made and upon receipt and successful identification of the respective deposit, we will credit the corresponding value of the funds less the Fiat Top-Up Fees to your Fiat Wallet. You must allow between 2-5 business days for the funds to reach your Fiat Wallet.

(f)  The funds in your Fiat Wallet may only be used exclusively within the Laniakea Marketplace or Electronic Commerce for the purchase of products or services available on the platform. The Fiat Wallet is designed to facilitate commercial transactions within the Laniakea ecosystem, guaranteeing a fluid and secure experience for the acquisition of goods and services offered.

(g) Fiat Top-Ups are not reversible or refundable, unless we determine, in our sole discretion, to do so. In addition, we may, in our sole discretion, reverse, cancel, void or refuse to process any Fiat Top-Up instruction.

(h) Subject to Applicable Law and without prejudice to our rights to claim additional damages from you, you shall promptly indemnify us for any losses, damages and expenses arising from any erroneous, inaccurate or fraudulent Fiat Top-Up Instructions (which may include but are not limited to, depositing into an incorrect recipient bank account, transactions made from or to a non-permitted bank account or from or to an unsupported payment scheme, or transfers exceeding our prescribed limits) provided by you or sent from your account (collectively "Erroneous Top-Up Instructions"). The erroneous or fraudulent nature of your instruction will be determined by us based on reasonable evidence. You further agree that if we are required to return any funds to their source due to Erroneous Top-Up Instructions; (i) we are entitled to charge an administration fee; (ii) any fees incurred for such return shall be borne by you in full; (iii) you shall reimburse us for such fees promptly upon our request; and (iv) funds will only be remitted to the bank account from which such funds were originally received.

(i) You can only transfer money to your Fiat Wallet via bank transfer; Laniakea does not accept cash deposits.

7.1B. Withdrawals from your Fiat Wallet

(a) You may withdraw supported fiat currencies (as available on the Laniakea App in your jurisdiction) by instructing a wire transfer ("Fiat Withdrawal") from your fiat wallet to a verified permitted bank account, i.e. a permitted bank account to which you have previously made a successful deposit, by following the available instructions and providing the relevant information as requested on the Laniakea App.

(b) Our Fiat Withdrawal service is provided by Payment Service Partners. By sending us a Fiat Withdrawal instruction through the Laniakea App, you agree and authorize our Payment Service Partners to handle and process your Fiat Withdrawal instructions and transfer your withdrawal funds to the bank account provided by you ("Withdrawal Bank Account"). You may be issued a VIBAN assigned to your Fiat Wallet to facilitate the allocation of such withdrawals. You hereby understand and agree that such VIBAN is not a regular bank account and cannot be used as a regular bank account or for any purposes other than such withdrawals.

(c) You shall only make a Fiat Withdrawal if you are the registered beneficial owner of both the Withdrawal Bank Account and your Laniakea Account. We do not accept or support any Fiat Withdrawal instructions made by third parties and such instructions shall be deemed an Erroneous Withdrawal Instruction and shall be subject to paragraph (g) below. If you are the registered beneficial owner of both the Withdrawal Bank Account and your Laniakea Account but the names on record are inconsistent for any reason, we may require you to provide additional proof of ownership prior to completing the Fiat Withdrawal and such process will cause a delay in the Fiat Withdrawal.

(d) We do not charge any fees for Fiat Currency Withdrawals, however, any fees charged by your bank and any intermediary bank in connection with the Fiat Currency Withdrawal, including but not limited to administration or currency conversion fees, intermediary bank processing fees, and receiving bank payments processing fees ("Fiat Withdrawal Fees") shall be borne by you in full.

(e) Following confirmation by the Payment Service Partners that your Fiat Withdrawal instruction has been accepted and your withdrawal has been executed, you must allow 2-5 business days for the transfer to reach your designated Withdrawal Bank Account.

(f) Fiat Withdrawals are not reversible or refundable, unless we determine, in our sole discretion, to do so. In addition, we may, in our sole discretion, reverse, cancel, void or refuse to process any Fiat Withdrawal.

(g) Without prejudice to our rights to claim further damages from you, you shall immediately indemnify us for any losses, damages and expenses arising from any erroneous, inaccurate or fraudulent Fiat Withdrawal instructions (which may include, but are not limited to, depositing into an incorrect recipient's bank account, transactions corresponding to unauthorized or fraudulent transfers previously made within the Laniakea App, transactions made to or from a disallowed bank account, transfers made to a closed or blocked bank account, any transferred amounts exceeding our prescribed limits) provided by you or sent from your account (collectively, "Error Withdrawal Instructions"). The erroneous or fraudulent nature of your instruction will be determined by us based on reasonable evidence. You further agree that if any Fiat Withdrawal is required to be reversed due to Erroneous Withdrawal Instructions: (i) we are entitled to charge an administrative fee; and (ii) any other charges incurred by such reversal shall be borne entirely by you.

7.2.Transfers of digital assets

(a) You may transfer any Digital Asset from your Digital Asset Wallet to a specified external address or to another Laniakea App user through the Laniakea App, with the exception of certain Digital Assets that are not supported with respect to Digital Asset Transfers, as determined by Laniakea in its sole discretion, and subject to change from time to time.

(b) Laniakea processes all Digital Asset Transfers in accordance with Instructions received from you and does not guarantee the identity of any recipient. You must verify all transaction information before submitting Instructions for a Digital Asset Transfer to Laniakea, as the Digital Asset Transfer cannot be cancelled or reversed once processed by Laniakea, unless Laniakea decides, in its sole discretion, that the transaction should be cancelled or reversed and is technically capable of such cancellation or revocation. You acknowledge that you are responsible for ensuring the accuracy of the Instructions submitted to Laniakea and that any errors may result in the irreversible loss of your Digital Asset.

(c) You agree to have sufficient Digital Assets in your Digital Asset Wallet before instructing Laniakea to effectuate any Digital Asset Transfer. If your Digital Assets in your Digital Asset Wallet are not sufficient to cover the amount required for Laniakea to complete the Digital Asset Transfer, Laniakea will not proceed with the Digital Asset Transfer and Laniakea is under no obligation to attempt to fulfill your Digital Asset Transfer using an alternative method of transfer. You hereby authorize us to debit your Digital Asset Wallet(s) for the full amount required for Laniakea to complete the Digital Asset Transfer.

(d) We have no control over, or responsibility for, the delivery, quality, safety, legality, or any other aspect of any goods or services you may purchase from or sell to a third party. We are not responsible for ensuring that a third-party buyer or seller with whom you transact will complete the transaction or is authorized to do so. If you experience a problem with goods or services purchased from or sold to a third party using Digital Assets transferred from your Digital Asset Wallet, or if you have a dispute with such third party, you must resolve the dispute directly with that third party.


8. CONVERSIONS OF DIGITAL ASSETS TO OTHER DIGITAL ASSETS

8.1. By making a Conversion of a Digital Asset to another Digital Asset (DA to DA), you are exchanging such asset with Laniakea directly. In this capacity, Laniakea will act as a principal for its own account and not as an intermediary or marketplace between other buyers and sellers of digital assets.

8.2. To perform a DA to DA Conversion, you must select the digital asset you wish to convert and the digital asset you wish to receive on the Laniakea platform. The corresponding value of the new digital asset will be credited to your Digital Asset Wallet once the conversion is complete.

8.3. All DA to DA Conversions are irreversible and final once you have provided the Instructions and/or the corresponding digital assets to Laniakea. You may not change, withdraw or cancel the authorization you grant us to complete any pending or partially completed transaction. We will not be liable for partially completed transactions, delays in processing your instructions, or failure to process your instructions due to platform outages or unavailability.

8.4. Laniakea reserves the right to modify or suspend the conversion of digital assets at any time and without prior notice, for security reasons, regulatory changes or at its sole discretion.

8.5. You will be responsible for any additional fees or conversion spreads applied between digital assets during the transaction, which will be automatically deducted upon conversion.

8.6. You will be responsible for any fees charged by your bank or credit card issuer(s) (including, but not limited to, international transaction fees, cash advance fees, and fees for transfers to foreign services) in connection with the purchase of products or services using your credit card or debit card. Some banks or credit card issuers may treat the purchase of products or services using a credit card as a cash advance that may incur a fee or high interest rate. If you are in doubt, please check with your bank or credit card issuer before purchasing any products or services from Laniakea e-commerce.

8A. Purchase and use of Gift Buttons

8A.1 For the purposes of this document, the following terms shall have the following meanings:

"Gift Button" means the option offered by Laniakea within the App to purchase and send a digital gift via a transfer using Laniakea Pay. Each Gift Button has an assigned value of 1 Mexican peso (MXN) and is recorded in the recipient user's gift collection.

"Gift Button Issuer" means the provider or entity that issues the Gift Button and sets forth the terms and conditions relating to its use and redemption.

"Gift Button Provider" means third party vendors associated with Laniakea that provide the Gift Buttons available for purchase within the App.

"Gift Button Redemption Instructions" means the instructions provided to the purchaser of the Gift Button on how to use and redeem the digital gift in the in-app gift collection.

8A.2 Before purchasing a Gift Button, it is important that you verify and take into account any expiration dates, jurisdiction limitations, and disclaimers set forth by the Gift Button Issuer or Gift Button Suppliers. It is your responsibility to carefully read and comply with all terms, conditions, and disclosures related to the purchase and use of the Gift Button. Unless required by applicable law, you should be aware that no refunds will be made for the Gift Button unless specifically stated herein.

8A.3 Once you have purchased a Gift Button, you will receive a record of the gift in your in-app gift collection. This record will allow you to access the Gift Button and redeem it according to the Gift Button Redemption Instructions provided.

8A.4 Gift Button Providers are responsible for fulfilling and delivering your order, as well as registering the gift in your gift collection within the app. If you encounter any issues related to gift registration, we will assist you in contacting the Gift Button Provider to resolve the issue. However, we will not be responsible for the physical delivery of any item associated with the gift.

8A.5 Risk of loss and title to the Gift Button passes to you upon transmission or electronic transfer of the gift registry into your gift collection. You are solely responsible for safeguarding the gift registry, and Laniakea will not be liable for any loss, theft, destruction, or unauthorized use of the gift registry.

8A.6 In the event that a Gift Button Provider or Gift Button Issuer assigns its rights in its claims to a third party, becomes insolvent, or appoints or has a trustee or receiver appointed to take over some or all of its assets, and is therefore unable to comply with your use or redemption of the Gift Button, unless specifically provided herein or otherwise provided for by applicable local consumer protection legislation, Laniakea will not be obligated to refund to you the purchase value of the Gift Button, and you may not be able to recover any amounts from the Gift Button Provider or Gift Button Issuer.


8C. Laniakea Pay

8C.1 Laniakea offers a payment solution within the Laniakea App that allows users to send digital assets to other users and pay qualified merchants with the digital asset of their choice (“Laniakea Pay”). A receipt will be sent to your registered email address once a Laniakea Pay transfer or purchase has been confirmed.

8C.2 All refunds will be subject to a handling fee of 10 MXN, unless otherwise stated. Refunds below 10 MXN or its equivalent will not be processed, except where required by Applicable Law.

8C.4 Laniakea has the sole discretion to determine whether Payment Rewards will be awarded or whether you will be eligible for any refund. If you believe that you are entitled to any Payment Rewards not received, or if your transaction is eligible for a refund, please contact us at support@laniakea.tv .

8D. Hubble Wallet vs. Laniakea Pay

8D.1 Use of the HUBBLE WALLET. By publishing a post on the site, the seller user expressly consents to the use of the HUBBLE WALLET, a virtual wallet, as the available method of payment for the good or service offered and agrees not to modify in any way the sale price of the content, good or service when the HUBBLE WALLET is used. 


8D.2 Payment of Laniakea Fees via the HUBBLE WALLET. By posting a listing on Laniakea, the user agrees that payments for such fees will be processed through the HUBBLE WALLET.

8D.3 Publication of goods and/or services. The User must offer the goods and/or services for sale in the appropriate categories and subcategories. The publications may include descriptive texts, graphics, photographs and other content and conditions relevant to the sale of the good or the contracting of the service, provided that they do not violate any provision of this agreement or other Laniakea policies. The product offered by the Seller User must be accurately described in terms of its relevant conditions and characteristics. It is understood and presumed that by including the good or service in Laniakea, the User accepts that he has the intention and the right to sell the good offered by him, or is authorized to do so by its owner. It is established that the prices of the published products must be expressed with VAT included when applicable, and in legal currency. Laniakea may remove any publication whose price is not expressed in this way to avoid confusion or misunderstandings regarding the final price of the product. 

8D.4 Prohibited Items. Only those items whose sale is not tacitly or expressly prohibited in the General Terms and Conditions of the service and other Laniakea policies or by current law may be included in the lists of goods and/or services offered.


Purchase offers will only be considered valid once they have been processed by Laniakea's computer system.

8D.5. Obligations of the Seller. The Seller User must have the legal capacity to sell the good that is the object of his offer. He must also comply with all relevant regulatory obligations and have the registrations, authorizations, permits and/or authorisations required by the applicable regulations for the sale of the goods and services offered. The Seller User must comply with current regulations regarding consumer protection, such as providing true, clear and sufficient information, indicating the price per unit of measurement for the products that apply to him, avoiding misleading advertising in promotions, offers or discounts granted to the buyer user and any other obligation derived from his publication. Failure to comply with this obligation will authorize Laniakea to suspend and/or disqualify the Seller User from continuing to operate on the site. If the Seller User has received an offer above the price he established in the publication, he is obliged to try to contact the buyer and complete the transaction with the User who made the offer. The cancellation of a sale by the Seller User will impact his reputation. 

Since Laniakea is a meeting point between buyer and seller and does not participate in the transactions carried out between them, the Seller will be responsible for all obligations and tax burdens corresponding to the sale of its articles, without Laniakea being held responsible for any type of non-compliance in this regard.

Taxes. As mentioned above, Laniakea only provides Users with a virtual space that allows them to communicate via the Internet to find a way to sell or buy items and/or services. Laniakea has no involvement in the process of negotiation and completion of the final contract between the parties. Therefore, Laniakea is not responsible for the effective fulfillment of the fiscal or tax obligations established by current law.

 9. OTHER PROVISIONS APPLICABLE TO OUR SERVICES

9.1. Laniakea reserves the right, in its sole discretion, to refuse to process or cancel any pending request from you for any Digital Asset Transfer, Digital Asset Conversion, or AD to AD Conversion (each, a "Transaction"), including for purposes of compliance with Applicable Laws.

9.2. Laniakea securely stores the private keys to the digital assets under our control in a combination of online and offline storage. As a result, it may be necessary for Laniakea to retrieve this information from offline storage in order to facilitate a Transaction in accordance with your Instructions, which may delay the initiation or crediting of such Transaction for 48 hours or more. As a user of the Laniakea App Services, you accept the risk that a Transaction facilitated by Laniakea may be delayed and agree not to hold Laniakea liable for any loss or damage arising from or related to such delay.

9.3. It is your sole responsibility to determine whether, and to what extent, Taxes apply to any transactions associated with your receipt or transfer of Digital Assets, and/or to Transactions that you

make and withhold, collect, report and remit the correct amounts of Taxes to the appropriate tax authorities. Your transaction history is available through the Laniakea App. We are not obligated to and will not determine whether and to what extent any Taxes apply, nor will we calculate, collect, report or remit any Taxes to any tax authority arising from any transaction.

9.4. The loading of Digital Assets into your Digital Asset Wallet and/or any Transactions are subject to limits imposed by Laniakea (which may be amended from time to time at Laniakea's sole discretion). Such limits are set out in the "Fees and Limits" section in the Laniakea App, but Laniakea may, in its sole discretion, apply different limits specifically to you. We may also ask you to submit additional information about yourself (including any individuals associated with you and your activities), provide logs, and arrange meetings with Laniakea staff to discuss the loading of Digital Assets into your Digital Asset Wallet or any Transactions you have made.

9A. TENEDOR

9A.1 You agree and understand that the underlying protocols of the Digital Asset networks are subject to change (each a "Fork"), which are exogenous to Laniakea and may result in more than one version of such network (each a "Forked Network"). You further agree and understand that Forks may materially affect the value, function, and/or name, and may result in the loss of control or ownership of the Digital Assets you hold in the Laniakea App.

9A.2. If a Fork occurs, it will result in the creation of a new Digital Asset (the "New Forked Asset") related to an existing Digital Asset (the "Old Asset"). You further understand, acknowledge and agree that each Fork may materially affect the value, function and/or name of, and may result in the loss of control or ownership of, the Old Asset held by you in your Laniakea Account, and that the New Forked Asset may have little or no value.

9A.3 Upon becoming aware of a fork and to the extent we have any right or may take any action, in the event of a fork, Laniakea may, in our sole discretion, temporarily suspend or modify any Crypto.com App Services or any Digital Assets for an extended period (with or without notice) until we have determined that such functionality can be restored. We may also determine, in our sole discretion, whether or not to support the forked network(s) and who should have ownership or receive new forked assets and/or benefits (if applicable). This could occur with little or no warning and your ability to use the Services or the Digital Assets may be limited and subject to the fork. In the event Laniakea decides not to support such forked network ("Unsupported Forked Network"), the digital assets offered by such forked networks will not be available to you. Notwithstanding the foregoing, we may, in our sole discretion, obtain and retain the Digital Assets offered by such Unaccepted Forked Network as property belonging exclusively to Laniakea.

9A.4 You understand, acknowledge and agree that you have no right, claim or privilege in or to any New Forked Asset. If we do not support a New Forked Asset, you may not be able to withdraw the New Forked Asset immediately or at all; you may not be able to trade the New Forked Asset on the Laniakea App or our Platform; and you may lose any value associated with such New Forked Asset.

9A.5 If we determine not to support a new forked asset, we may, in our sole discretion:

(i) obtain and retain the New Bifurcated Asset as property belonging to us; or

(ii) make the new bifurcated asset available to you on a one-time basis, based on your holding of the asset.

Previous asset at the time of the fork, subject to retention and holdback by us of an amount reasonably calculated to fairly compensate us for the cost of making such new forked asset available and subject to our withdrawal procedures.

We will notify you only if we choose to allow a one-time withdrawal pursuant to (ii) above.

9A.6 You acknowledge the risks presented by forks and hereby agree that we are not liable for any loss or damage arising as a result of an unsupported forked network.

9A.7 WE HAVE NO CONTROL OVER, AND DO NOT HAVE THE ABILITY TO INFLUENCE, THE CREATION OR IMPLEMENTATION OF A FORK OR THE NEW FORKED ASSET. WE CANNOT PROVIDE ANY WARRANTIES REGARDING THE SECURITY, FUNCTIONALITY OR SUPPLY OF ANY DIGITAL ASSET, INCLUDING BOTH THE NEW FORKED ASSET AND THE PREVIOUS ASSET. YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT WE DO NOT ASSUME ANY LIABILITY RELATING TO ANY CHANGE IN THE VALUE OF ANY DIGITAL ASSET (WHETHER OR NOT A RESULT OF A FORK). YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT A FORK COULD CONSTITUTE A FORCE MAJEURE EVENT BEYOND OUR REASONABLE CONTROL, WHICH COULD AFFECT THE VALUE OF YOUR DIGITAL ASSETS, AND THAT Laniakea ASSUMES NO LIABILITY FOR ANY LOSSES ARISING FROM SUCH EVENTS.

9B. ACCOUNT PROTECTION PROGRAM

9B.1 If we, in our sole discretion, determine that there has been an Unauthorized Transaction, we may provide you with compensation (“APP Recovery”) subject to the remainder of this Section 9B and your continued compliance with these Terms.

9B.2 APP Relief will not be available with respect to Laniakea Pay.

9B.3 You must comply with all conditions imposed by us under the Terms and as clarified in the FAQs, as may be updated from time to time, to be eligible for APP Relief consideration.

9B.4 To assess your eligibility for APP Relief, we may request relevant information and documents from you or any other external source.

9B.5 We will determine, in our sole discretion, whether you should obtain APP Relief and the amount of such relief (up to the maximum amounts specified in Section 9B.8). By accepting any APP Relief, you also agree that (i) we reserve the right to set off any outstanding funds you may owe us and (ii) waive any claim or right you may have against us for the full value of the Unauthorized Transaction. We also reserve the right to rescind all or part of any payments made pursuant to this APP, or to take any other action against you if we later determine that the information you have provided was untrue, or that your conduct involved bad faith, dishonesty or fraud.

9B.6 If we make a determination in your favor, we will retain any and all rights under these Terms that

are consistent with that determination. Without prejudice to the remainder of this Clause 9B, you hereby agree that we shall not be deemed to have waived our rights under clauses 3.2, 6.2, 7.1B, 12.1 and 14.2(v) and that all such Terms shall remain in full force and effect in relation to all other Fiat Transactions and Withdrawals.

9B.7 If we determine that you are required to obtain the APP exemption under this section, we may calculate your APP exemption as follows, subject to the upper limit set out in clause 9B.8:

(a) In the case of a Transaction that is an Unauthorized Transaction, we will give you the amount of the relevant Digital Asset or other Digital Asset, at our sole discretion, up to the amount that was lost, less any Digital Asset/funds that may be recovered.

(b) In the case of a Fiat Withdrawal that is an Unauthorized Transaction, we will give you the amount up to the amount of that Unauthorized Transaction. This is regardless of whether the exchange rate of that currency in relation to any other currency has changed since the date of the Unauthorized Transaction.


9B.8 You hereby agree and acknowledge that we retain the full right and discretion to modify the Terms, as well as suspend or terminate the availability of APP Relief without prior notice, including, without limitation, in the event that APP Relief becomes subject to any prohibitions or restrictions arising under Applicable Law.

9B.9 You hereby acknowledge and agree that our determination under Clause 9B.4 is complete and final, and will not encourage any subsequent appeal or challenge proceedings. You further undertake and represent that you waive any claim against us and/or our Affiliates by accepting any full or partial compensation under the APP, regardless of whether future recoveries are made due to our efforts to recover relevant funds and/or Digital Assets.

9C. AIRBORNE DROPS

9C.1 In the event of an Airdrop, Laniakea may temporarily suspend any Laniakea application service

or any Digital Assets for an extended period (with or without notice) until we have determined that such functionality can be restored. This may occur with little or no warning and your ability to use the Services or Digital Assets may be limited and subject to the Airdrop.

9C.2 Upon becoming aware of an Airdrop and to the extent we have any right or may take any action, we may, in our sole discretion, determine whether to credit any Digital Assets and/or benefits received by us to Cryptocurrency.com or participate in an Airdrop, and on what terms to do so, such decision in respect of the Digital Assets and/or benefits remains with us at all times. We will not be liable to you for failing to credit any Digital Assets and/or benefits or participate in any Airdrop. If we fail to support an Airdrop, we may claim such Airdrop and any Digital Assets and/or benefits in relation to it, for our own benefit (unless it is unavoidable or impractical to avoid it based on the means of distribution). Where due to an Airdrop, you have directly received any Airdropped Digital Assets and/or benefits in respect of any Digital Assets, we may claim such Airdropped Digital Assets and/or benefits from you and you agree to return such Airdropped Digital Assets and/or benefits to us. You further agree that the Digital Assets and/or benefits in connection with an Airdrop do not create or represent any relationship between us and the sender and/or the related Digital Asset network, and that we are not subject to any obligations with respect to the sender and/or the related Digital Asset network.


 10. RATES

10.1. Your use of the Laniakea App Services may be subject to certain fees which, if applicable, will be debited from your Digital Asset Wallet. The list of applicable fees is set out in the Laniakea App ([Menu] > [Settings] > [Account] > [Fees and Limits]) and may be updated by Laniakea from time to time.

10.2. All applicable Fees listed on the Laniakea App and the Site are exclusive of any applicable Taxes and the actual Fee charged will be increased to take into account such applicable Taxes.

10.3 Laniakea will send you a payment notice for any Fees or amounts owed by you to us, including, without limitation, any amounts owed by you to us as a result of the exercise of our rights under Clauses 2.2(b) or (c). If such amount is not repaid within 14 days from the date of the notice, you confirm and authorize Laniakea to recover such amount from your other accounts with Laniakea by debiting any assets in those accounts.

10.4  Laniakea subscription transactions in the web version will be carried out through the Openpay gateway. For the version downloaded from the Play Store or App Store, subscription transactions will be carried out as purchases within the corresponding application where the transaction is made.


 11. INTELLECTUAL PROPERTY RIGHTS

11.1. You acknowledge and agree that:

(a) the Laniakea trademarks and logos, and any other logos, service marks, product names and other indicia of ownership used in the Laniakea Application are the property of Laniakea or its third party licensors (collectively, the "Trademarks").

(b) the intellectual property rights in and to the Laniakea App Services are owned by us or licensed to us by third party licensors;

(c) other than the license expressly granted by you in these Terms, you are not granted any other rights

with respect to the Trademarks, the Laniakea App, or the Laniakea App Services; and

(d) no part or parts of the Laniakea Application may be reproduced, distributed, republished, displayed, transmitted, linked to, broadcast, adapted, modified to create derivative works or otherwise commercially exploited in any manner or by any means or stored in a retrieval system without our prior written permission.



 12. ELECTRONIC COMMUNICATION

12.1. You shall accept full responsibility for the security and authenticity of all Instructions sent through the Laniakea App and shall be bound by such Instructions. We shall be entitled to assume that all Instructions received from your Enabled Device through the Laniakea App are from you. We shall have no obligation to verify that such Instructions are in fact from you.

12.2. You are aware that instructions and information transmitted through the Laniakea App are generally transmitted over the Internet and may be routed through transnational public facilities that are not specifically protected. We cannot guarantee that the Instructions and information so transmitted will be completely protected against such unauthorized access, and you accept these associated risks.

12.3. Any Instructions you send to us will only be deemed to have been received by us when we have successfully retrieved such Instructions from the relevant system and have duly informed you of such receipt. In addition, any Instructions you send to third parties (e.g. network merchants) will only be deemed to have been received by such third parties in accordance with their terms and conditions.

12.4. You agree, notwithstanding any of these Terms, that to the extent there are terms in your local jurisdiction governing the time and place of sending and receiving electronic communications, to the fullest extent permitted by applicable law, such terms shall not apply to your use of the Laniakea App Services and that you shall be liable for any damage that may be caused through your use of the Internet, i.e., for loss, delay, misunderstandings, corrupted texts, unauthorized interceptions by third parties or duplications.

12.5. You acknowledge and agree that in the event of a dispute arising in connection with your use of the Laniakea App Services, our records (including electronic, computerized and microfilm records) of all matters relating to your use of the Laniakea App Services and/or you (including transaction history) as of any specified date shall be conclusive of their accuracy and authenticity and shall be binding on you for all purposes. You further agree to the admissibility of such documents without further requirement of proof of authenticity or accuracy in a court of law under applicable law, rules and/or evidentiary regulations.

 13. LIMITATION OF SERVICES / TERMINATION / CLOSURE OF ACCOUNT

13.1. Subject to Applicable Law, Laniakea may, at any time and without liability, terminate, suspend or limit your use of the Laniakea App Services (including, without limitation, by freezing the Digital Assets in your account or freezing or closing your Digital Asset Wallet, refusing to process any transaction, or reversing, cancelling or voiding in whole or in part any transaction that has been made) for any reason, including (without limitation): (a) in the event of any breach by you of these Terms and all other applicable terms; (b) for the purpose of complying with Applicable Laws; (c) where Laniakea suspects that a transaction made by you is potentially related to any illegal activity (including, without limitation, money laundering, terrorist financing and fraudulent activities); (d) to remedy the effects of any defect in or compromise of any information system on which Laniakea relies; (e) as informed by its internal monitoring policy and the expenditure profile reasonably anticipated for the type of consumer group to which it belongs;

(f) in Laniakea's opinion that an order or transaction has been executed based on an aberrant value; or (g) in Laniakea's opinion, you are intentionally abusing Laniakea's Services and products, or engaging in actions to defame, abuse, harass, stalk, threaten or otherwise violate any of Laniakea's and/or its employees' rights.

13.2. Your obligations under these Terms will continue in the event of any suspension or termination described in Clause 13.1 above.

13.3. You will not be entitled to any payment, compensation or damages from us in connection with any suspension, reversal or termination of your use of the Laniakea App Services for any reason. Any limitation, suspension or termination of your use of the Laniakea App Services for any reason will not relieve you of any liability on your part which, at the time of such limitation, suspension or termination, has already accrued.

13.4. Our rights of limitation, suspension and termination under these Terms shall be without prejudice to any other rights or remedies we may have (whether under these Terms, applicable law or otherwise).

13.5. If you wish to suspend or terminate your access to and use of any of the Laniakea App Services or close your account, you must submit a request to Laniakea in such manner and form and accompanied by such supporting information and documentation, including as necessary to verify your identity and the authenticity of any instructions received, as we may request to request and effect such suspension or termination. You acknowledge and agree that you will be bound by such terms and conditions as we deem applicable to such suspension or termination.

13.5A If, at the time of submitting your account closure request, your account has

any outstanding or ongoing obligations, commitments or activities, including, without limitation, any Lockout or any amounts owed to Laniakea, you agree that Laniakea shall not be obligated to process such closure request until all such obligations, activities or commitments have been discharged or expired.

13.6. If you have a remaining balance in your Account that has been suspended or closed, you have the right to recover such Digital Assets from your Digital Asset Wallet and Fiat money from your Fiat Wallet, unless we are prohibited by law or court order from releasing such Digital Assets or Fiat, respectively, or where we have reasonable grounds to suspect that such Digital Assets or Fiat were obtained through fraud or any unlawful means or related to criminal activity. If you have any questions about this Clause, please contact us at contact@Laniakea.

13.7 Subject to Applicable Law, we may at any time and with due notice (i) set off any amount owed by us to you against any amount owed by you to us; or (ii) recover any amount owed by you to us (in either case whether or not the obligation is due or contingent and regardless of the currency, asset or place of payment). Any amount so set off shall be due immediately and in all respects.


 14. LIMITATION OF LIABILITY

14.1. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT ANY REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS, IMPLIED OR STATUTORY. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, MADE TO YOU, YOUR AFFILIATES, OR ANYONE ELSE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES RELATING TO TITLE, NON-INFRINGEMENT, TIMELINESS, QUALITY, SUITABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE ARISING FROM ANY COURSE OF DEALING, CUSTOM OR USAGE OF TRADE) OF ANY SERVICES OR ANY GOODS PROVIDED INCIDENTAL TO THE Laniakea APP SERVICES PROVIDED UNDER THESE TERMS. FURTHERMORE, Laniakea DOES NOT REPRESENT OR WARRANT THAT THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. WHILE Laniakea ATTEMPTS TO MAKE YOUR USE OF THE SERVICES SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. OUR LIABILITY IN RESPECT OF REPRESENTATIONS AND WARRANTIES THAT CANNOT BE EXCLUDED IS LIMITED, AT OUR OPTION, TO ANY OF:

(i) SUPPLY, REPLACE OR REPAIR THE SERVICES WITH RESPECT TO WHICH THE NON-PERFORMANCE OCCURRED; OR

(ii) PAY THE COST OF RE-SUPPLYING, REPLACING OR REPAIRING THE SERVICES IN RESPECT OF WHICH THE BREACH OCCURRED.

14.2. NOTWITHSTANDING ANYTHING ELSE IN THESE TERMS, TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR ANY OF OUR REPRESENTATIVES BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OR CLAIM:

(i) DUE TO AN UNUSUAL OR UNFORESEEN EVENT BEYOND OUR REASONABLE CONTROL AND THE CONSEQUENCES OF WHICH COULD NOT BE AVOIDED EVEN IF ALL DUE CARE HAD BEEN EXERCISED (INCLUDING, BUT NOT LIMITED TO, FORCE MAJEURE);

(ii) DERIVED FROM OR IN CONNECTION WITH:

(A) ANY INTERRUPTION, DELAY, SUSPENSION, INTERRUPTION OR FAILURE OF THE Laniakea APPLICATION OR THE Laniakea APPLICATION SERVICES;

(B) ANY REFUSAL TO PROCESS OR AUTHORIZE, OR ANY REVOCATION OF ANY TRANSACTION FOR ANY REASON;

(C) YOUR FAILURE TO EFFECT OR COMPLETE ANY TRANSACTION DUE TO SYSTEM MAINTENANCE OR FAILURE/UNAVAILABILITY OF THE Laniakea APPLICATION, THE NETWORK, OUR OR ANY THIRD PARTY'S HARDWARE OR SOFTWARE;

(D) THE USE OF YOUR ENABLED DEVICE AND THE Laniakea APPLICATION SERVICES BY THIRD PARTIES, WHETHER OR NOT AUTHORIZED BY YOU;

(E) ANY THEFT OR LOSS OF YOUR ENABLED DEVICE;

(F) ANY UNAUTHORIZED OR INELIGIBLE USE OF THE Laniakea APPLICATION SERVICES CONTRARY TO THESE TERMS;

(iii) FOR COMPLIANCE WITH APPLICABLE LAWS AND/OR COURT ORDERS;

(iv) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF DATA, OTHER INTANGIBLE LOSSES, PUNITIVE, EXEMPLARY, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES TO THESE TERMS, REGARDLESS OF WHETHER SUCH DAMAGES WERE DIRECT OR INDIRECT, FORESEEABLE OR UNFORESEEABLE, OR WHETHER OUR OR OUR REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND

(v) RESULTING FROM HACKING, TAMPERING, TRANSMISSION OF VIRUSES OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES, YOUR ACCOUNT OR ANY INFORMATION CONTAINED THEREIN.

14.3. IN NO EVENT WILL OUR TOTAL LIABILITY FOR ANY LOSS OR DAMAGE ARISING IN CONNECTION WITH THE SERVICES EXCEED THE FEES PAID BY YOU TO US FOR USE OF THE SERVICES DURING THE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY. THE FOREGOING LIMITATIONS OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

14.4. Subject to Applicable Law, we will not be liable for any failure by third party service providers that we provide to you. In such cases, our liability will be limited to taking reasonable care in the performance of the services.

selection, appointment and instruction of such third party service providers (but not of any subcontractors or other third parties which such third party service provider may use).

14.5.Nothing in these Terms shall operate to limit or exclude any liability for fraud, gross negligence or for death or personal injury resulting from negligence.

14.6. THE PARTIES AGREE THAT ANY CLAIM AGAINST THE OTHER UNDER THESE TERMS MAY ONLY BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. NO COURT OR ADJUDICATOR MAY CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ANY WAIVER GRANTED TO ANY USER OF THE Laniakea APPLICATION SERVICES CANNOT AND MAY NOT AFFECT ANY OTHER USER.


14.7 Laniakea only provides users with a virtual space that allows them to communicate via the Internet to find ways to sell or buy services or goods.

14.8 Laniakea is not the owner of the items offered, does not possess them or offer them for sale.

12.9 Laniakea does not intervene in the execution of transactions between users or in the conditions established by them for said transactions. Therefore, it will not be responsible for the existence, quality, quantity, condition, integrity or legitimacy of the goods offered, acquired or sold by users, as well as for the capacity of users to enter into contracts or the veracity of the personal data provided by them. Each user acknowledges and accepts that he or she is solely responsible for the items he or she publishes for sale and for the offers and/or purchases he or she makes.

14.10 Since Laniakea does not participate in the process of publishing, negotiating and entering into the final contract between the parties, it shall not be liable for the effective fulfilment of the obligations assumed by the users in the transaction process. The user acknowledges and accepts that when carrying out transactions with other users or third parties, he or she does so at his or her own risk. In no case shall Laniakea be liable for loss of profit or any other damage and/or loss suffered by the user due to transactions carried out or not carried out through Laniakea.

14.11 Laniakea recommends acting with prudence and common sense when making transactions with other users. The user must take into account the risks of contracting with minors or with people who use false identities. Laniakea will not be responsible for offers and/or transactions made with other users based on trust placed in the system or services provided by Laniakea.

14.12 In the event that one or more users or third parties initiate claims or legal actions against other users, all users involved in such claims or actions will exempt Laniakea, as well as its directors, managers, employees, agents, workers, representatives and attorneys from all liability. Users have a period of 60 days from the date of purchase to initiate a claim against another user. After this period, they will not be able to initiate a claim through the Laniakea site.

14.13 Since the seller user has the power to delete questions or prevent a user from making questions or offers in their publications, it is made clear that in that case, the user will be solely responsible for that decision and for any consequences that may arise from it.




 15. INDEMNIFICATION

15.1. You agree to indemnify and hold Laniakea and its third party service providers, and each of their officers, directors, agents, joint venture entities, employees and representatives, harmless from any claim or demand (including attorneys' fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or relating to (a) your breach of any of these Terms; (b) your use of the Laniakea App and/or the Laniakea App Services; and (c) your violation of any applicable laws or regulations of any jurisdiction, or the rights of any third party.



 16. AMENDMENT AND VARIATION

16.1. These Terms may be updated or modified from time to time. We will post such updates on the Laniakea App or Site and will send you an alert notification. The updated Terms that are posted will be effective [immediately] unless otherwise stated. You should check the Laniakea App and Site periodically to inform yourself of such changes. In addition, we may at any time change, add or remove any feature or functionality of the Laniakea App without prior notice by posting the revised version on the Laniakea App and, if the revision is material, Laniakea will make a notice of such on the Website or otherwise notify you. By continuing to use the Laniakea App and/or the Laniakea App Services after such changes have become effective, you indicate your acceptance of the updated or modified Terms as well as your acceptance of the updated Laniakea App. If you do not wish to be bound by any changes or amendments to these Terms, you must immediately stop using the Laniakea App and/or the Laniakea App Services.



 17. TRANSFER, ASSIGNMENT OR DELEGATION

17.1. These Terms, and any rights, obligations and licenses granted hereunder, are limited, revocable, non-exclusive and personal to you, and therefore may not be transferred, assigned or delegated by you to any third party without our written consent, but may be transferred, assigned or delegated by us without notice or restriction, including without limitation to any of the entities within the Laniakea group, or to any successor in interest of any business associated with the Laniakea App Services. Any attempted transfer or assignment in violation hereof will be null and void.



 18. DIVISIBILITY

18.1. If any provision of these Terms is determined by any court or administrative body of competent jurisdiction to be invalid or unenforceable, the invalidity or unenforceability of such provision shall not affect the other provisions of these Terms and all provisions not affected by such invalidity or unenforceability shall remain in full force and effect. Such provision shall be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible under Applicable Laws.



 19. EXEMPTION

19.1. These Terms shall not be waived in whole or in part except as agreed to by all parties in writing.

19.2. Delay in performance or failure by either party to perform any term of these Terms shall not operate as a waiver of any of that party's other rights arising out of the breach or any subsequent breach of any of these Terms and no right, power or remedy conferred upon or reserved for any party by these Terms is exclusive of any other right, power or remedy available to that party and each right, power or remedy shall be cumulative.


20. Your commitments to Laniakea and our community 

We make these services available to you and others in order to fulfill our purpose. In return, you must agree to the following: 

20.1. Who can use Laniakea

All users, including unverified ones, will be able to view and post non-monetizable content and engage in any other interaction that does not lead to a monetary transaction.

We want our community to be a safe environment where people take responsibility for their opinions and actions. For this reason, only verified people or companies can use the platform to interact financially. This consists of an initial payment of $4.99 and a recurring payment of $0.99 to rectify and ratify your verification. Consequently, Onboard to a third party, therefore filling out a form necessary to carry out monetary transactions, such as recharges and withdrawals to Laniakea, and the Hubble wallet, through particular financial regulations. Afterwards, a KYC (Know Your Client) form, a multi-biometric identity validation solution that ratifies the authenticity of your data to safely access future financial processes. It begins with the extraction of information from your official credential and the capture of your face to validate the authenticity of your identity, getting to know our clients with personal and business accounts, this in order to avoid having spam, fake accounts scamming, and carrying out other activities that are not ad hoc to Laniakea. At the same time, all publications will have a rating, which indicates to other users the rating of users who have already made a transaction with the publication, and can previously rate the content through feedback from the community.

We try to make Laniakea available to everyone, but you cannot use Laniakea in the following cases: 

You are under 18 years of age (or under the minimum legal age in your country to use our Products).

You have been convicted of sexual crimes.

We have previously disabled your account for violating our Terms or Policies.

Applicable law prohibits you from accessing our products, services or software.

21 - Scope of Laniakea services

21.1. This Agreement does not create any partnership, agency, franchise, or employment relationship between Laniakea and the User. The User acknowledges and agrees that Laniakea is not a party to any transaction, nor does it have any control over the quality, safety or legality of the items advertised, the truth or accuracy of the advertisements, or the ability of Users to sell or buy items. Laniakea cannot ensure that a User will complete a transaction nor can it verify the identity or Personal Data entered by Users. Laniakea does not guarantee the veracity of third party advertising that appears on the site and will not be responsible for any correspondence or contracts that the User enters into with such third parties or with other Users.

22 - System failures

22.1 Laniakea is not responsible for any damage, harm or loss to the User caused by failures in the system, on the server or on the Internet. Laniakea will also not be responsible for any virus that may infect the User's equipment as a result of access, use or examination of its website or as a result of any transfer of data, files, images, texts or audio contained therein. Users may NOT impute any liability or demand payment for loss of profits, by virtue of damages resulting from technical difficulties or failures in the systems or on the Internet. Laniakea does not guarantee continued or uninterrupted access and use of its site. The system may occasionally be unavailable due to technical difficulties or Internet failures, or for any other circumstance beyond Laniakea's control; in such cases, an attempt will be made to restore it as quickly as possible without any liability being imputed for this. Laniakea will not be responsible for any error or omission contained in its website.

23 - Reputation system

23.1 Because the verification of the identity of Users on the Internet is difficult, Laniakea cannot and does not confirm the intended identity of each User. Therefore, in addition to KYC verification, biometric verification, the User has a User reputation system that is periodically updated based on data linked to their activity on the site and the comments entered by Users according to the operations they have carried out. Both those Users who have offered to acquire a product and/or service and the seller must enter a rating informing them about the completion or not of the operation; they may also enter a comment if they wish. This reputation system will also consist of a space where Users can make comments on the ratings received and access them. These comments will be included under the exclusive responsibility of the Users who issue them.

Since the ratings and comments are made by the Users, they will be included under the exclusive responsibility of the Users who issue them. Laniakea has no obligation to verify the truth or accuracy of the same and is NOT responsible for the comments made there by any User, for the purchase or sale offers made by the Users taking them into account or for the trust placed in the ratings of the counterparty or for any other comment expressed within the site or through any other means, including email. Laniakea reserves the right to edit and/or delete those comments that are considered inappropriate or offensive. Laniakea reserves the right to exclude those Users who are the subject of negative comments from other sources.

24 - What you can do and what you can share at Laniakea

24.1 We want people to use Laniakea to express themselves and share content that is relevant to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in or assist (or support) any of the behaviors described below. 

You must not use our Products to perform actions or share content in the following cases: 

If you violate these Terms, conditions and policies that govern your use of Laniakea.

If they are illegal, misleading, discriminatory or fraudulent.

If other people's rights, such as intellectual property rights, are infringed.

You must not upload viruses or malicious code, or engage in any activity that may disable, overburden, or impair the proper functioning of our Products, or alter their appearance.

You must not access or collect data from our Products by automated means (without our prior permission), or attempt to access data from our Products without our prior permission.

24.2 We may remove content that violates these provisions or restrict access to it.

To help the community function properly, we encourage you to report any content or behavior that you believe violates your rights (including intellectual property rights) or our terms and policies.

We may also remove or restrict access to your content, services or information if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory consequences for Laniakea.

25- Permissions you grant us

25.1In order to provide our services, we need you to grant us certain permissions: 

Permission to use content you create and share: Some content you share or upload, such as photos or videos, may be protected by intellectual property laws.

You own the intellectual property rights (such as copyrights and trademarks) in the content you create and share on Laniakea and in the Laniakea Products you use. Nothing in these Terms takes away from your rights in your content. You are free to share your content with anyone, anywhere.

However, in order to offer our services, you must grant us certain legal permissions (called “licenses”) to use such content. We will use these licenses only to offer and improve our Products and Services, as described in Section 1 above.


Specifically, when you share, post or upload content that is protected by intellectual property rights on or in connection with our Products, you grant us a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, use, distribute, modify, maintain, reproduce, publicly display or perform, translate, and create derivative works from your content (in accordance with your privacy and application settings). In other words, if you share media on Laniakea, you give us permission to store, copy and share it with others (in accordance with your settings) and with optional monetization if you choose so that other users can view, listen to or obtain the content you wish to monetize, such as service providers who help us provide our services or other Laniakea products you use. This license will cease when your content is deleted from our systems.

Your content can be deleted individually, when you delete your content, the rest of the users will no longer see it, but it will continue to be hosted on our systems in the following cases:

It cannot be deleted immediately due to technical limitations (in which case, your content will be deleted within a maximum of 90 days from when you decide to delete it). 

Other people have used your content in accordance with this license, but have not removed it (in which case, this license remains in effect until the content is removed).

The immediate removal of the content would limit our ability to:

Investigate or detect illegal practices or violations of our terms and policies (for example, improper use of our Products or systems).

Comply with any legal obligations, such as protecting evidence. 

Comply with the requirements of judicial, administrative or police authorities, as well as government agencies. 

In such cases, the content will be stored for the time necessary to fulfil the purposes for which it was kept (the exact period of time will vary depending on the individual cases). 

In the cases mentioned above, this license will remain in effect until the content is completely removed. Permission to use your name, profile picture, and information about the actions you take in ads and sponsored content: You grant us permission to use your name, profile picture, and information about the actions you take on Laniakea 

Permission to update the software you use or download: If you download or use our software, you give us permission to download and install applicable updates when applicable. 

26. Limitations on the use of our intellectual property

26.1. We reserve all rights to the intellectual property content (owned by us) that we make available on our Products (such as images, designs, videos or sound that we provide and that you add to the content you create or share on Laniakea). You retain the intellectual property rights in your content. You may only use our copyrighted content. You must obtain our written permission (or permission under an open source license) to modify, decompile or otherwise attempt to extract our source code or create derivative works from it. 

27 - Additional provisions 

27.1. Updating the Conditions

We are continually working to improve our services and develop new features in order to provide you and our community with better Products. For this reason, we may need to update these Terms of Service from time to time to accurately reflect our services and practices. We will only implement changes if the provisions are no longer adequate or incomplete, and only if such changes are reasonable and take due account of your interests. 

We will notify you through our Products when we make changes to these Terms so that you can review the changes before they become effective, unless we are required by law to make these changes. Your continued use of our Products after the changes become effective means you accept these changes. 

While we hope you will continue to use our Products, if you do not agree to our updated Terms and no longer wish to be a part of the Laniakea community, you may delete your account at any time. 

27.2. Suspension or cancellation of the account

We want Laniakea to be a space where people feel comfortable and safe to speak their minds and share opinions and ideas. 

If we determine that you have violated our Terms or Policies, either egregiously, severely, or repeatedly, we may suspend or permanently disable your account access. We may also do so if you repeatedly infringe the intellectual property rights of others or if we are legally required to do so. 

If we suspend or disable your account, we will notify you and explain your options for requesting a review, unless doing so would expose us or a third party to legal liability, harm our user community, compromise or jeopardize the integrity or operation of our services, systems or Products, or where we are restricted for technical reasons, or where we are not permitted to do so for legal reasons. 

27.3. Limitations

We strive to provide the best Products possible and to set clear standards for everyone who uses them. However, our Products are provided “as is” and we cannot guarantee that they will always be secure, error-free, or operate without interruptions, delays, or imperfections. To the extent permitted by law, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We have no control or influence over what people do or say. We are also not responsible for their behavior or actions, whether online or offline, or for the content they share, including content that may be offensive, inappropriate, obscene, illegal, or objectionable. 

We cannot predict whether any problems will arise with our Products. Accordingly, our liability is limited to the maximum extent permitted by applicable law, and under no circumstances will we be liable for any loss of capital, profits, revenue, information or data, or for any consequential, special, indirect, exemplary, punitive or incidental damages arising out of or in connection with these Terms or Laniakea Products, even if we have been advised of the possibility of such damages. 

27.4. Disputes

We try to set clear rules to reduce and, if possible, avoid disputes between you and us. However, if one does arise, it is helpful to know in advance where it can be resolved and what laws apply. 

If you are a consumer, the laws of the country in which you reside will apply to any claim, cause or dispute you may have against us arising out of or in connection with these Terms or the Laniakea Products. You may also resolve the claim in any competent court in the country of Mexico that has jurisdiction. 

27.5. Others

These Terms (previously referred to as the Statement of Rights and Responsibilities) constitute the entire agreement between you and Laniakea Technologies SA de CV regarding the use of our Products and supersede any prior agreements.

Some of the Products we offer are also governed by supplemental terms. If you use any of those Products, supplemental terms will be made available to you and become part of our agreement with you. For example, if you access or use our Products for commercial or business purposes, to sell products, develop apps, manage a group or page for your company, or use our measurement services. 

If any part of these Terms is held to be unenforceable, the remaining part will remain in full force and effect. Our failure to enforce any of these Terms will not be deemed a waiver. Any modification of or waiver of these Terms must be in writing and signed by us.

You will not transfer any of your rights or obligations under these Terms to any third party without our consent.

You may designate a person (called a “legacy contact”) to manage your account if it becomes memorialized. Only the legacy contact or a person you have designated in a valid will or similar document that clearly expresses your consent to disclosure of content in the event of your death or incapacity may request disclosure of content from your account after your account becomes memorialized.

These Terms do not confer any beneficiary rights on any third party. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.

Please note that we may need to change your account username in certain circumstances (for example, if it is claimed by someone else and does not appear to be related to the name you use in everyday life). We will inform you in advance if this action is necessary and explain the reasons why.

We always value your comments and any other suggestions regarding our products and services. However, please be advised that we may use them without restriction or obligation to compensate you, and we are not required to treat them as confidential.

We reserve all rights not expressly granted to you. 


Last revised: March 3, 2023

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